Terms and Conditions

Wallpaper Trends Trading Terms

Welcome to Wallpaper Trends ltd ("We", "Us" or "Wallpaper Trends"). Please note that You, ("You" and "Your") as a purchaser of Products made available through Wallpaper Trends ("Products") and Your use of products provided by Wallpaper Trends is subject to the following terms and conditions ("Terms"). Purchase of Products You must be 18 years of age to purchase Products from Wallpaper Trends. Please read these Terms carefully prior to indicating Your acceptance. When you have understood the Terms, please complete the registration and order the Products.

Wallpaper Trends Company Information

Wallpaper Trends is a New Zealand owned and operated company trading under sole trader THOMAS, JADE MICHAEL. We comply with the consumers guarantee act and all laws of New Zealand.

Payment

Payment may be made by any of the means stated. Orders are accepted on the condition that products will be supplied at the price ruling on dispatch. Wallpaper Trends uses eWAY as their credit card payment gateway. eWAY use encryption technology to scramble your sensitive data and provide maximum security over the internet. All Prices are in New Zealand Dollars and your card will be charged in New Zealand dollars.The name that will appear on your statement will be Wallpaper Trends.

Delivery

Our standard carriage charge to New Zealand addresses is $5. If your delivery country isn't shown in the shopping basket, please email info@wallpaper-trends.co.nz or call for a carriage quote. Delivery will normally be within ten working days from order to New Zealand. For other destinations delivery will normally be between ten and twenty working days but this cannot be guaranteed. If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to delivery. Risk shall pass on delivery. If there is any short delivery or damage to goods in transit, this should be notified to Wallpaper Trends by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

Return policy

We do not have to provide a refund if you have changed your mind about a particular purchase, so please choose carefully.  If the goods are faulty, we will meet our obligations under the Consumer Guarantees Act to provide a remedy.  Before hanging wallpaper check each roll has the same batch number and check there is no visual difference or defects in the rolls.  If in doubt do not hang the wallpaper and contact Wallpaper Trends immediately, as we will not accept liability for a fault once the paper is hung on the wall.  Fabric that has been cut to order may not be returned unless it is faulty, incorrect, or sent to you in error.

If you have purchased an exclusive wall covering that has been individually printed by craftsmen using traditional methods of printing, any slight imperfections in printing and colour matching are due to the human element involved and are part of the character of the design.  Rolls are not returnable as they are custom printed.

If your goods arrive to you damaged or are otherwise faulty, please contact us within 3 days of receipt of the goods. Please keep the goods and all packaging in the same order that they arrived. We will arrange for the return of the damaged goods and for replacements to be sent to you.

It is the customer's responsibility to ensure that all products are suitably packaged in order to prevent damage during return shipping. The customer must not write on or attach labels to the product being returned; otherwise, the return may not be accepted if it is returned as 'Unopened Product'.

A copy of the original packing slip or invoice, or other proof of purchase, must be included with the returned product.  If such proof of purchase is not provided with faulty goods, we may only be able to offer a replacement product, and not a refund or credit.

Ownership of Rights

All rights, including copyright, in this website are owned by or licensed to Wallpaper Trends. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Eligibility

In order to make a purchase through the Wallpaper Trends website or to use some of the services or features made available to you on our website you will be required to register. When you register, you will be required to provide information about yourself including, but not limited to, your name, telephone number and e-mail address, which is true, accurate, current and complete in all respects. Should any of your registration information change in future you are required to amend your personal on-line account immediately. We may change registration requirements from time to time. Furthermore, when ordering items, you will be required to provide payment details and you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the billing information provided.

The purchase of merchandise through the Wallpaper Trends website is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with New Zealand law.

Accuracy of Content

We have taken great care in the preparation of the content of this website, in particular to ensure that the details descriptions and prices quoted are correct at the time of publishing.

The dimensions are approximate only. We have made every effort to render as accurately as possible the colour and design of the products that appear on the website. However, as the actual colours you see will depend on your personal computer equipment, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the merchandise on delivery. To the extent permitted by applicable law, Wallpaper Trends disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We are not responsible for the content of any off-website pages or any other websites linked to or from this website. Links appearing on this website are for your convenience only and are not an endorsement by us of the content, products, services or suppliers connected therewith. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website, in any off-website or in any linked websites.

Privacy Policy

Wallpaper Trends values its customers and respects their privacy. Any information we collect about you is held with the utmost care and security. Your visit to our website and your use of any of the services or features we provide is subject to our terms and conditions of which this privacy policy is part. You will be asked to register if you would like to use some of the services and features we offer on our website. In order to register you will have to provide details including your name, address, telephone number and e-mail address. When you register with us your information is stored in my account. Once you have logged in you can access my account directly to amend any personal details, for example if you change your address. When you give us information, it may be used for:

  1. Administration of our site; the information you give us is necessary to enable us to fulfill your order, make sure it is delivered correctly and to maintain your account.
  2. Customer service; we ask for your contact details, such as your e-mail address and telephone number, to enable us to answer any questions you have about using our website and to notify you about the status of your order.­
  3. Direct marketing; we want to keep you up to date on our latest products, promotional offers and events. By clicking on the register link you have agreed for us to inform you about these and other services and events we offer by e-mail, post or telephone. You can also choose when registering not to receive such information from other carefully selected companies by ticking the associated check box. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorisation and validation of credit or debit card transactions, the provision of delivery services, the analysis of data, etc. These companies or individuals may be provided with access to your personal details in order to fulfil their function but may not use such information for any other purpose.

 

Limitation of Liability

Wallpaper Trends makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible Wallpaper Trends will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond Wallpaper Trends reasonable control. Furthermore, to the fullest extent permitted by law we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website and in no event shall our maximum aggregate liability exceed one hundred pounds sterling.

Exclusions of Liability

Any disclaimers and exclusions of liability in these terms & conditions shall not apply to any damages arising from death or personal injury caused by the negligence of Wallpaper Trends or any of its employees or agents or fraud. These disclaimers and exclusions shall be governed by English law. If any provisions of these disclaimers and exclusions are deemed to be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.